Troubleshooting
Solutions to common problems.
Why can't I see the interview that I created?Troubleshooting your interviews and account
My other team members are not able to see the interview I created. Why?Account access for your team
I invited team members but they could not join. How can I fix it?Adding team members
Forgot Password: How to Reset Your Interviewer.AI PasswordJust follow the steps below to regain access to your account.
What Happens When My Credits Run Out Before My Account Expires?Applies to: All users on an active Interviewer.AI subscription plan