What are the minimum device requirements?
Laptop or desktop with webcam & microphone
Stable internet connection (5 Mbps or higher)
Latest version of Google Chrome or Microsoft Edge
Can I use the platform on mobile?
Yes, but for the best experience, we recommend using a desktop or laptop.
My camera/microphone is not working. What should I do?
Check that your browser has permission to use your camera and microphone
Close other apps that may be using your camera (Zoom, Teams, etc.)
Refresh the page and try again
My interview froze or didn’t submit. What’s the fix?
Check your internet connection for stability
Retry using Google Chrome or Microsoft Edge
If the issue continues, contact [email protected] with details of your device, browser, and error message